Purchase information

Refunds & Cancellations

This page explains the current purchase set-up for Secret Girls Club Teens Online. It is customer-facing information, not legal advice.

Last updated: 24 August 2026

Current course purchases

Buyers purchase access to the relevant Secret Girls Club Teens program or course. The current catalogue includes the paid TEEN M.A.P. Learning Journey and specialist chapters. Current prices are shown on the relevant journey page before checkout.

At the time this page was updated, the current platform catalogue is configured for one-time course purchases. There are no active recurring subscription products configured.

Cancellations

Because the current purchases are one-time course purchases rather than recurring subscriptions, there is no recurring subscription arrangement to cancel. We do not set out a separate cancellation workflow here because one has not been independently verified for the current product/access set-up.

Access after a purchase question or cancellation request can depend on the relevant product and access set-up. Please email hello@secretgirlsclubteens.com for help with the specific order.

Refund requests

Refund requests are assessed case by case. Email hello@secretgirlsclubteens.com with the relevant purchase details and a short explanation of the request. We do not promise eligibility, approval, or a response timeframe on this page.

Nothing in this policy is intended to exclude consumer guarantees that cannot be excluded under the Australian Consumer Law.

Before any subscription launch

If Secret Girls Club Teens introduces a recurring product in future, this page needs to be updated with the subscription, billing, cancellation and access information before that product is launched.